Agency vs. Control vs. Reliability in Agent Design(fin.ai)

12 points by destraynor 1 year ago | 2 comments

Klarna AI assistant handles two-thirds of customer service chats in first month(klarna.com)

45 points by Michelangelo11 2 years ago | 61 comments

The Human Is the Loop(brentfitzgerald.com)

160 points by burnto 2 months ago | 75 comments

Building Autonomous Goal Loops That Deliver(jx0.ca)

39 points by jarredkenny 1 month ago | 7 comments

From Records to Agents: The Overlooked Revolution in Enterprise Software(sperand.io)

16 points by sebg 1 year ago | 9 comments

AI agents: Less capability, more reliability, please(sergey.fyi)

393 points by serjester 1 year ago | 230 comments

Blog post by Sergey Filimonov arguing AI agents should prioritize reliability over expanded capability, critiquing flight-booking demos.