6 stories tagged organizational-behavior, newest first.
![Screenshot of web.mit.edu: Nobody ever gets credit for fixing problems that never happened (2001) [pdf]](https://hn.urlbox.com/shots/renders/2026/6/12/31f86412-6671-406f-b1af-e0a219ac3803.jpg)
722 points by sam_bristow | 243 comments
A 2001 California Management Review paper by Nelson Repenning and John Sterman on why process improvement programs often fail and how to create and sustain them.
451 points by zdw | 216 comments
A July 2024 blog essay by Yossi Kreinin arguing that competent management makes some desirable outcomes, like efficiency, harder to achieve than incompetent management does.
1513 points by walterbell | 1032 comments
Effectiviology article explaining the Shirky Principle, the idea that institutions try to preserve the problem to which they are the solution.
![Screenshot of web.mit.edu: Nobody ever gets credit for fixing problems that never happened (2001) [pdf]](https://hn.urlbox.com/shots/renders/2024/2/23/1a50fb96-906f-43b9-a5a6-fcb9c7fd47e0.jpg)
881 points by Jtsummers | 390 comments
PDF of Repenning and Sterman's 2001 California Management Review paper on why organizations underinvest in process improvement and capability building.
341 points by ck45 | 219 comments
Abstract page for a Journal of Experimental Social Psychology paper finding that loyal workers are selectively targeted for exploitation by managers.
445 points by l0b0 | 372 comments
A Ludicity blog post arguing that organizations often say they want improvement but don't, using the Japanese honne-tatemae concept to explain workplace frustration.